Affiliate Experience Professional
4 weeks ago
Sunrun is seeking a highly skilled Affiliate Experience Professional to join our Affiliate Partner team in Puerto Rico. As a key member of our team, you will collaborate closely with Account Staff to identify, investigate, manage, resolve, and communicate issues or concerns raised by Affiliate Partners.
Key Responsibilities- Identify and effectively resolve escalated issues or concerns raised by Affiliate Partners and customers, ensuring a swift and satisfactory resolution.
- Collaborate closely with Account and Program Staff, providing regular updates on active escalations and ensuring all stakeholders are informed throughout the resolution process.
- Work in support of Partner Pipeline Managers to resolve aging pipeline-related escalations, leveraging tools and resources to facilitate resolution management.
- Maintain a comprehensive tracking system to monitor historical escalations by type and volume, analyzing trends to proactively address recurring issues.
- Communicate final conflict resolutions effectively to Partner Leadership, ensuring transparency and satisfaction.
- Bachelor's degree or equivalent work experience.
- Bilingual in Spanish and English required.
- Minimum of 3 years of experience in conflict resolution, partner or customer escalations management, or a similar capacity.
- Proven experience in conflict resolution, partner/customer escalations management, or a similar role within a dynamic environment.
- Proficiency in both Spanish and English (spoken and written) is essential.
Sunrun is a leading provider of residential solar energy solutions. We are committed to empowering people and valuing their differences to create a planet run by the sun for everyone. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments.
-
Affiliate Experience Professional
4 weeks ago
Lansing, Michigan, United States Sunrun Full timeAbout the RoleSunrun is seeking a highly skilled Affiliate Experience Professional to join our Affiliate Partner team in Puerto Rico. As a key member of our team, you will collaborate closely with Account Staff to identify, investigate, manage, resolve, and communicate issues or concerns raised by Affiliate Partners.Key ResponsibilitiesIdentify and...
-
Affiliate Experience Professional
4 weeks ago
Lansing, Michigan, United States Sunrun Full timeAbout the RoleSunrun is seeking a highly skilled Affiliate Experience Professional to join our Affiliate Partner team in Puerto Rico. As a key member of our team, you will collaborate closely with Account Staff to identify, investigate, manage, resolve, and communicate issues or concerns raised by Affiliate Partners.Key ResponsibilitiesIdentify and...
-
Affiliate Experience Professional
4 weeks ago
Lansing, Michigan, United States Sunrun Full timeAbout the RoleSunrun is seeking a highly skilled Affiliate Experience Professional to join our Affiliate Partner team in Puerto Rico. As a key member of our team, you will collaborate closely with Account Staff to identify, investigate, manage, resolve, and communicate issues or concerns raised by Affiliate Partners.Key ResponsibilitiesIdentify and...
-
Retail Banking Professional
2 weeks ago
Lansing, Michigan, United States Fifth Third Full timeJob SummaryFifth Third Bank is seeking a highly motivated and customer-focused Personal Banker Associate I to join our team in Lansing, Michigan. As a key member of our Financial Center, you will be responsible for providing exceptional customer service, building relationships, and identifying financial needs to deliver tailored solutions.Key...
-
Insurance Sales Professional
3 weeks ago
Lansing, Michigan, United States New York Life - LansingAnn Arbor Full timeInsurance Sales Representative Job DescriptionWe are seeking a motivated and people-oriented Insurance Sales Representative to join our growing team at New York Life - Lansing/Ann Arbor. As an entry-level insurance agent, you will have the opportunity to develop your skills and knowledge in the insurance industry, working with new and prospective clients to...
-
Customer Experience Representative
4 weeks ago
Lansing, Michigan, United States Capital Area Transportation Authority Full timeJob SummaryThe Capital Area Transportation Authority is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our customer-facing staff, you will be responsible for providing exceptional service to our passengers, ensuring a positive experience with our transportation services.Key ResponsibilitiesProvide accurate...
-
Customer Experience Specialist
3 weeks ago
Lansing, Michigan, United States JOANN Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Key Holder at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve business objectives.Key ResponsibilitiesCustomer Experience: Greet every customer with a...
-
Customer Experience Representative
3 weeks ago
Lansing, Michigan, United States Capital Area Transportation Authority Full timeJob SummaryThe Customer Experience Representative is a vital role at the Capital Area Transportation Authority, responsible for providing exceptional service to the public. This position is located at the CATA Transportation Center (CTC), the Multi-Modal Gateway, or at the CATA Administrative Offices.Key ResponsibilitiesProvide accurate and timely...
-
Customer Experience Associate
2 weeks ago
Lansing, Michigan, United States T.J. Maxx Full timeCustomer Experience Coordinator Job DescriptionT.J. Maxx is seeking a Customer Experience Coordinator to join our team at the Mile Rd Shops at Stoney Creek location.Key Responsibilities:Train and mentor Associates on front-end principles to deliver exceptional customer experiences.Coach Associates on personalizing the customer experience while promoting...
-
Customer Experience Representative
4 weeks ago
Lansing, Michigan, United States Capital Area Transportation Authority Full timeJob SummaryThe Capital Area Transportation Authority is seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. This role is responsible for providing exceptional service to the public, ensuring a positive experience for all customers, and promoting the use of our transportation services.Key...
-
Soccer Experience Associate
3 weeks ago
Lansing, Michigan, United States TOCA Football Full timeAbout TOCA Soccer TrainingWe are passionate about creating an environment that becomes the "third home" for our guests — where they learn, where they live, and where TOCA becomes the place where they play.Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or...
-
User Experience Designer
3 weeks ago
Lansing, Michigan, United States HSK Technologies Inc Full timeJob SummaryWe are seeking a highly skilled User Experience Designer to join our team at HSK Technologies Inc. The ideal candidate will have a strong background in human-centered design and a passion for creating intuitive and user-friendly interfaces.Key ResponsibilitiesDesign and develop user interface prototypes using Axure and other toolsConduct usability...
-
Customer Experience Specialist
4 weeks ago
Lansing, Michigan, United States JOANN Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Key Holder at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve business objectives.Key ResponsibilitiesCustomer Experience: Greet every customer with a...
-
Retail Experience Director
2 weeks ago
Lansing, Michigan, United States Best Buy Full timeJob SummaryWe are seeking a highly skilled Retail Experience Manager to lead our store team and drive exceptional customer experiences. As a key member of our leadership team, you will be responsible for developing and implementing strategies to enhance customer satisfaction, employee engagement, and store performance.Key ResponsibilitiesDevelop and execute...
-
Customer Experience Specialist
4 weeks ago
Lansing, Michigan, United States Joann Full timeJob SummaryWe are seeking a highly motivated and customer-focused Key Holder to join our team at Joann. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve business objectives.Key ResponsibilitiesCustomer ExperienceProvide personalized service to customers, ensuring...
-
ER Nurse
3 weeks ago
Lansing, Michigan, United States Specialty Professional Services Full timeER Nurse Job OpportunityOur client, Specialty Professional Services, is seeking a skilled ER Nurse for a 3x12 night shift position in Lansing, MI. The ideal candidate will have a current RN license and at least one year of recent experience in emergency room settings.RequirementsCurrent RN LicenseAt least one year of recent experience in ER settingsCurrent...
-
Travel CT Technologist
2 weeks ago
Lansing, Michigan, United States Specialty Professional Services Full timeJob Title: Travel CT TechnologistOur client, Specialty Professional Services, is seeking a skilled CT Technologist to join their team in Lansing, MI. This is a 4x10 days shift position that requires a current MI license or Compact license, depending on the state. The ideal candidate will have at least 1 year of recent experience as a CT Technologist.Key...
-
PowerBuilder Developer
4 weeks ago
Lansing, Michigan, United States Professional Technology Integration Full timeJob Title: PowerBuilder DeveloperDescription:We are seeking a skilled PowerBuilder Developer to join our team at Professional Technology Integration. As a key member of our development team, you will be responsible for designing, developing, and maintaining complex PowerBuilder applications.Key Responsibilities:Design and develop PowerBuilder applications...
-
Traveling ER Nurse
2 weeks ago
Lansing, Michigan, United States Specialty Professional Services Full timeSpecialty Professional Services is seeking a skilled ER Nurse for a 3x12 Nights shift in Lansing, MI. The ideal candidate will possess a current MI license or Compact license and have at least 1 year of recent experience in ER.Gross Pay Range: $1965.96 South or North of this range depending on your location from the Facility.RequirementsShift: 3x12 Nights•...
-
Sales Representative
3 weeks ago
Lansing, Michigan, United States Axios Professional Recruitment Full timeJob OpportunityAxios Professional Recruitment is partnering with a leading material handling equipment provider in Michigan to fill a B2B Outside Sales Representative position. The ideal candidate will be responsible for identifying and developing new accounts, growing the current customer base, and providing dedicated customer service and product...