Technical Support Specialist

4 days ago


Jackson, Mississippi, United States Restaurant Service Solutions Full time
Job Overview

We are seeking a skilled Technical Support Specialist to join our team at Restaurant Service Solutions. As a Field Tech, you will be responsible for providing exceptional customer service to our clients nationwide.

The estimated salary for this position is $55,000 - $65,000 per year, depending on experience.

Responsibilities
  • Travel to client locations to resolve issues or complete installations of various technologies.
  • Utilize persistent troubleshooting skills and exceptional customer service to build rapport with clients and find the root cause of problems.
  • Maintain a clean driving record and background check, as you will be working independently onsite and driving a company vehicle.
Requirements
  • A valid driver's license and ability to lift 50 pounds routinely.
  • Excellent communication and problem-solving skills.
  • Familiarity with technical aptitude and customer service principles.


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