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Houston, United States Magnolia Houston Full timeOverview: Magnolia Houston Hotel is looking for a part-time Night Auditor who can provide friendly, efficient, and hospitable service the front desk. Provide efficient and friendly check in and check out service. Run the night audit process through the PMS system. Responsibilities: Provide exceptional guest service in a positive and clear speaking voice,...
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Night Auditor Overnight Guest Services
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Houston, United States Dalwadi Hospitality Management Full timeNight Audit acts as overnight MOD and serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal...
Hotel Night Auditor
1 month ago
We are seeking a detail-oriented Night Auditor to join our team at Doubletree Houston Airport. As a Night Auditor, you will be responsible for ensuring the accuracy of financial records, providing exceptional customer service, and maintaining a high level of professionalism.
Key Responsibilities- Reconcile all credit card transactions, financial records, and occupancy percentages to ensure accuracy and compliance.
- Provide exceptional customer service to hotel guests, responding to inquiries and resolving any issues in a timely and professional manner.
- Produce and distribute daily, weekly, and monthly reports to hotel management and department heads.
- Process additional administrative, bookkeeping, and accounting procedures as required.
- Experience in the hospitality industry or guest services is preferred, but not required.
- Must be computer proficient and have experience with accounting or reservation software.
- Some college is preferred, but a high school diploma or equivalent is required.
- Requires a flexible schedule that allows for overnight shift hours.
- Excellent customer service and communication skills are required.
Doubletree Houston Airport is a leading hotel located near George Bush Intercontinental Airport. We offer free shuttle service to and from the airport, with park and fly packages available. Our hotel features a fitness center and outdoor pool, making it an ideal choice for travelers.