Night Auditor

5 months ago

Houston, United States Avion Hospitality Full time
Job Summary

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.

Education & Experience
  • At least 1 year of progressive experience in a hotel or a related field required.
  • High School diploma or equivalent required.
  • College course work in related field helpful.
  • Previous supervisory responsibility preferred.
  • Must be able to work independently and with minimal supervision.
  • Knowledge of Accounting Principles.
  • Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
  • Must be proficient in Windows operating systems, company approved spreadsheets and word processing.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Must be able to work in a self-managed environment.
  • Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.
  • Must maintain composure and objectivity under pressure.
Requirements

Job Duties & Functions
  • Approach all encounters with guests and associates in a friendly, service-oriented manner.
  • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Initiate and complete the End of Day process.
  • Run all reports as required for Food and Beverage audit.
  • Complete the Night Audit checklist for computer procedures daily.
  • Balance the day's work (i.e., movie revenue, telephone postings, valet laundry, server's and desk agent's paperwork, etc.).
  • Maintain cashiering responsibilities as per Front Office procedures according to Avion Hospitality standards.
  • Maintain Front Office computer system operation according to Avion Hospitality standards.
  • Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
  • Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific)
  • Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
  • Follow safety and emergency procedures according to Avion Hospitality standards.
  • Maintain proper record keeping (i.e., log books, etc.) according to Avion Hospitality standards.
  • Be familiar with all Avion Hospitality's policies and house rules.
  • Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/ banquet check back-up to the bills.
  • Maintain radio contact with other associates during entire shift.
  • Have a working knowledge of security procedures.
  • Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates.
  • Prepare and distribute the Daily Flash Report as needed.
  • Transfer the master or house accounts as necessary.
  • Distribute work (i.e., revenue printouts, charge and paid folios, vouchers and checks, etc.) as directed by S.O.P.'s.
  • Train any new Night Auditors as requested by management.
  • Run morning reports according to Avion Hospitality procedures.
  • Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's.
  • Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific)
  • Handle items for "Lost and Found" according to the standard.
  • Complete any reports as requested by management in a timely manner.
  • Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary, distribution of credit "Watch List", and preparation of daily revenue summary).
  • As applicable to the hotel, may assist guests with food orders and serve food and beverage items to guests in a friendly, professional, and timely manner; demonstrates suggestive selling techniques, and maintains a clean organized environment for guests.
  • Attend meetings as required by management.
  • Perform any other duties as requested by the Guest Services Manager or any other member of management.

  • Night Auditor

    7 months ago

    Houston, United States Dalwadi Hospitality Management Full time

    Dalwadi Hospitality Management - Immediate Night Auditor Position Are you a night owl who thrives in a fast-paced environment? Do you excel at providing exceptional guest service even during the late hours? If so, we have an exciting opportunity for you to join our team as a Night Auditor at Dalwadi Hospitality Management. The Night Auditor at Dalwadi...

  • Night Auditor

    4 weeks ago

    Houston, Texas, United States Reside Full time

    Job Title: Night AuditorReside is seeking a detail-oriented and organized Night Auditor to join our team. As a Night Auditor, you will be responsible for reconciling all hotel cashier transactions, reviewing and organizing management reports, and ensuring the accuracy of guest billings and city ledger transactions.Key Responsibilities:Reconcile all hotel...

  • Night Auditor

    1 month ago

    Houston, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Springhill Suites Hou DT Convention [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for Food and Beverage audit; Complete the Night Audit...

  • Night Auditor

    4 months ago

    Houston, United States Courtyard by Marriott Full time

    Job Summary: The Night Auditor at Courtyard by Marriott - Generation Park, TX is responsible for ensuring the accuracy and completeness of hotel accounting records, monitoring the hotel's front desk operations, and providing exceptional customer service to guests during the overnight shift. This is a full-time, hourly position within the...

  • Night Auditor

    4 weeks ago

    Houston, Texas, United States Extended Stay Houston Energy Corrid Full time

    Job Summary:The Night Auditor is responsible for the preparation and disposition of all Night Audit work. This role requires strong organizational and analytical skills to ensure accurate and efficient completion of tasks.Responsibilities:Front Desk Operations: Manage the front desk during the overnight shift, handling guest check-ins, check-outs, and...

  • Night Auditor

    3 months ago

    Houston, United States Moody Full time

    At Moody, we believe that people are the most important ingredient of any business. It's the people who ultimately determine what can be achieved. That's why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the...

  • Night Auditor

    4 weeks ago

    Houston, United States La Colombe d'Or Hotel and Tonight & Tomorrow Restaurant Full time

    •The Night Auditoranswers to the Front Desk Lead team and the Controller. Job Purpose: The Night Auditor actsas a Guest Service representative and manager on duty during the nighttimehours including safety related function; performsthe audit as set forth by the property. All overnight staff answers to theNight Audit Job Responsibilities: •Enjoys working...

  • Hotel Front Desk Night Auditor

    3 months ago

    Houston, United States Sheraton Houston Airport Full time

    Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly...

  • Night Auditor

    3 months ago

    Houston, United States Hyatt Regency Houston Galleria Full time

    Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks....

  • Night Auditor

    3 months ago

    Houston, United States Homewood Westchase Full time

    Job Summary: Full-time, $14.75/hr, Weekend availability required. The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing...

  • Night Auditor

    3 months ago

    Houston, United States Springhill Suites Hou DT Convention Full time

    Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks....

  • Night Auditor

    4 months ago

    Houston, United States Residence Inn Houston Dt Conv. Full time

    Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks....

  • Night Auditor

    4 months ago

    Houston, United States Extended Stay Houston Energy Corrid Full time

    Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks....

  • Night Auditor Westin Houston Downtown

    3 months ago

    Houston, United States The Westin Full time

    Overview: The Night Auditor is responsible for the preparation and disposition of all Night Audi work as well as all Front Office functions on the third shift (11 PM 7 AM). Responsibilities: Initiate and complete the End of Day process. Run all reports as required for Food & Beverage audit. Complete the Night Audit checklist for computer procedures daily....

  • Hotel Night Audit

    2 weeks ago

    Houston, United States Aimbridge Hospitality Full time

    $16 hr 11 pm-7 am. Hotel experience required 1 The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11 pm-7 am). Primary responsib Hotel, Night, Night Auditor, Hospitality, Audit, Bridge, Retail

  • Hotel Night Audit

    2 weeks ago

    Houston, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hyatt House/Hyatt Place Hou Med Ctr [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for Food and Beverage audit; Complete the Night Audit...

  • Hotel Front Desk Auditor

    4 weeks ago

    Houston, Texas, United States Sheraton Houston Airport Full time

    Job SummaryWe are seeking a skilled Night Auditor to join our team at Sheraton Houston Airport. The ideal candidate will have a strong attention to financial details, excellent communication skills, and a commitment to customer satisfaction.ResponsibilitiesEnsure all guests have an exceptional experience at the propertyProduce and distribute daily, weekly,...

  • Night Auditor

    1 month ago

    Houston, United States Marriott Full time

    Job Number 24164856 Job Category Rooms & Guest Services Operations Location Houston Marriott West Loop by The Galleria, 1750 West Loop South, Houston, Texas, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Additional Information: This hotel is owned and operated by an independent franchisee, Kinseth Hospitality...

  • Night Auditor

    1 month ago

    Houston, United States Marriott International Full time

    Job DescriptionAdditional Information: This hotel is owned and operated by an independent franchisee, Kinseth Hospitality Companies. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline,...

  • Night Auditor

    1 month ago

    Houston, United States Marriott International Full time

    Additional Information Job Number24164856 Job CategoryRooms & Guest Services Operations LocationHouston Marriott West Loop by The Galleria, 1750 West Loop South, Houston, Texas, United States, 77027VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management Additional Information: This hotel is owned and operated by an independent...