Patient Service Representative II
4 weeks ago
Job Summary:
Covenant Health is seeking a highly organized and detail-oriented Patient Service Representative II to join our team at Claiborne Primary Care. As a key member of our patient service team, you will be responsible for providing administrative support for the check-out operations of our physician practice.
Key Responsibilities:
- Collect and process encounter form data
- Collect and total outstanding balances and payments for services rendered
- Balance work and computer at end of day
- Answer telephone calls and route accordingly
- Receive and record changes in patient information
- Ensure procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry
- Schedule appointments for return visits and end of day procedures and balancing
- Compile data for the billing personnel
- Develop and maintain accurate records
Requirements:
- One year of experience in a medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required
- Minimum three years of total customer-facing/customer service experience required
What We Offer:
Covenant Health offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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