Custom Picture Framer Manager
3 weeks ago
Artists Frame Service is seeking a skilled manager to oversee our framing operations and customer service. The ideal candidate will have a passion for art and craft, as well as experience in managing and developing employees.
Key Responsibilities:
- Assist with and oversee store operations, customer service, and team development
- Complete all necessary tasks to ensure the store runs smoothly in its day-to-day business
- Work collaboratively within the management team to trouble-shoot and resolve issues
- Share a portion of management duties as determined by personal strengths
- Oversee training and ongoing education on our meticulous standards and procedures
- Be a key holder with store open and closing responsibilities
- Work alongside fellow staff, including assisting customers, stocking merchandise, or cashiering
- Oversee and assist all in-house digital printing services, including retouching and restoration, and on-site framing workshop
- Communicate regularly with our operations facility to ensure orders are completed with 100% accuracy
- Identify problems or opportunities for improvement to achieve operational goals
- Comfortable with basic math, measurements, fractions, percentages, ratios, and proportions
- Comfortable with verbal and written communication with the customer base
Qualifications:
- At least 2 years of experience managing, developing, and leading employees
- Successfully worked in a sales capacity for at least 2 years
- Must be able to give constructive feedback in a straightforward manner and solve problems strategically and with urgency
- Must be comfortable working in a culture of honest conversation and resolution
- Understanding of Word, Excel, and Adobe Creative Suite
- Experience in art conservation, framing, or custom manufacturing a plus, but not a requirement
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