Account Representative

2 weeks ago


Summerville, South Carolina, United States BB BHF STORES LLC Full time
Job Description

As a key member of our team at BB BHF STORES LLC, the Account Representative will play a vital role in managing customer accounts, ensuring seamless sales and service experiences, and driving revenue growth. This dynamic role requires a strong communicator with excellent interpersonal skills, who can effectively navigate multiple priorities and deadlines.

Key Responsibilities
  • Acquire and maintain a portfolio of high-value customers through exceptional customer service and relationship-building.
  • Provide expert knowledge of our products and services, ensuring customers receive tailored solutions to meet their needs.
  • Manage customer payments and data entry in our computer program, ensuring accuracy and efficiency.
  • Collaborate with internal teams to resolve customer issues and concerns in a timely and professional manner.
  • Stay up-to-date on product features, benefits, and promotions to effectively communicate value to customers.
  • Meet or exceed sales targets, while maintaining a strong focus on customer satisfaction and loyalty.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Intermediate math skills and accuracy in handling customer payments and data entry.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Proficient navigational skills, with a satisfactory driving record and ability to meet insurability requirements.
  • Regular and consistent attendance, including nights and weekends as business dictates.
Physical Requirements
  • Ability to lift, load, move, and use a dolly for merchandise, with a focus on maintaining a safe and healthy work environment.
  • Ability to traverse multiple flights of stairs while carrying furniture, appliance, and electronics.
  • Ability to work in and outdoors in a variety of climates and weather conditions.

Compensation: $14.50 hourly



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