Service Coordination Representative
2 weeks ago
At Cytech Heating & Cooling, the Customer Service Representative is an integral part of our team, dedicated to delivering outstanding service to our clients. This position requires effective communication with customers to arrange services, liaising with internal teams, and providing all essential information related to their service needs. Additionally, this role includes working closely with dispatchers to align technician expertise with service demands.
Primary Duties- Deliver scheduling updates to customers through multiple communication channels
- Act as a customer advocate within the organization and collaborate with colleagues
- Proactively inform customers about any changes in scheduling and job status
- Guide customers regarding service agreements, pricing options, and equipment knowledge
- Drive new business opportunities by scheduling appointments with the service department
- Execute any other assigned responsibilities as required
- Attractive hourly compensation based on individual experience
- Comprehensive health, dental, and vision insurance plans
- Access to paid holidays, sick leave, and vacation time
- Participation in 401K plans and eligibility for company stock options
- Become part of a collaborative organization that prioritizes transparency and respect
- Advance your career with abundant opportunities for growth
- Receive exceptional safety-oriented training and mentorship
- Leverage advanced technology to improve job efficiency
Cytech Heating & Cooling is committed to being an equal opportunity employer, embracing diversity and inclusion in our workforce. We encourage all qualified candidates to apply, regardless of their background.
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Assessment Referral Coordinator
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Route Sales Representative
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Admissions Coordinator
1 week ago
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3 days ago
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Bilingual Front Desk Coordinator
3 days ago
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