Crisis Intervention Coordinator

2 weeks ago


Edinburg, Texas, United States DHR Health Full time
Position Overview:

The Behavioral Health Intake Specialist plays a crucial role in delivering exceptional patient care within the realms of mental health and substance use disorders. This position entails crisis management, patient assessment, and serving as a key link between patients and healthcare providers. A Master's Degree in Counseling, Social Work, Psychology, or a related discipline is essential for this role. Candidates should demonstrate strong evaluative abilities and be capable of assessing the medical necessity for patient admission. Furthermore, the Specialist is expected to engage in community outreach initiatives and participate in hospital-sponsored activities.

Educational Requirements:
  • Master's Degree in a relevant discipline or active enrollment in a Master's program
  • Current Basic Life Support (BLS) Certification
  • Completion of Crisis Prevention Intervention (CPI) training within the first month of employment
  • Demonstrated cultural competence and excellent communication skills are essential
Knowledge and Experience:
  • Proven experience in crisis management and patient triage
  • Familiarity with The Joint Commission (TJC) and Centers for Medicare & Medicaid Services (CMS) standards
  • A minimum of one year of clinical experience in mental health evaluations
Key Responsibilities:
  • Upholds the mission, vision, and values of the facility
  • Ensures accurate documentation of assessments and findings
  • Represents the program in a professional manner
  • Facilitates coordination of services both within and outside the department


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