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Hardware Sales Associate
2 months ago
We are seeking a highly skilled Sales Associate to join our team at Central Network Retail Group. As a Sales Associate, you will be responsible for providing exceptional customer service, identifying customer needs, and recommending products to meet those needs.
Key Responsibilities- Provide excellent customer service by listening to customers, answering questions, and making product recommendations.
- Direct customers to the appropriate products for their needs and build customer confidence by supplying product knowledge and technical assistance.
- Perform sales counter functions, including order entry, special orders, and price lookup.
- Accept and respond to telephone inquiries from customers in a polite and informative manner.
- Merchandise product on shelves or other fixtures according to corporate or other plan-o-grams.
- Make new product recommendations to store management based on customer feedback.
- Assist in cycle counting of inventory and stock shelves with incoming product as necessary.
- Notify regular customers about new products and upcoming store promotions.
- Maintain a clean and organized sales counter and selling area.
- Previous work experience dealing with retail sales or general customer service.
- Strong math, reading, writing, and speaking skills.
- Friendly demeanor and problem-solving ability.
- Basic knowledge of lumber, building materials, or general hardware merchandise.
- Ability to lift and load merchandise weighing up to 50 lbs.
Central Network Retail Group is an equal opportunity employer and complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.