Supervisor (Part-Time) - Retail Sales Associate
2 days ago
Barnes & Noble College is seeking a resourceful and driven team member to work varying or set schedules on a weekly basis year-round as a part-time Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community.
Responsibilities:- Coach and model exceptional customer service on the sales floor.
- Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
- Help resolve customer issues and complaints and escalate problems to the management team when necessary.
- Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at satellite locations.
- Assign work and provide focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.
- Process sales transactions involving cash, credit, or financial aid payments as needed.
- 2+ years' experience in a retail setting preferred.
- Candidates must be a minimum of 18 years of age to be considered for employment.
- High school diploma/GED preferred.
- Outstanding customer service skills to match customers to products that meet their needs.
- Basic reading, writing, and accounting skills required.
- Excellent customer service and communication skills needed.
- Strong interpersonal, communication, and problem-solving skills.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Daily Pay earned wage access is available to all store employees.
- Employee Discount.
- Paid sick time (accrued based on time worked).
- Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12-month period).
- Commuter Benefits.
Our stores comply with all applicable federal, state, and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
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