Ophthalmic Technician

5 days ago

Muskegon, Michigan, United States Shoreline Vision Full time

An Ophthalmic Technician plays a vital role in an Ophthalmologist's office, providing exceptional patient care and support. This role involves handling a wide range of duties, from initial testing to preparing patients for exams. The ideal candidate will possess excellent communication skills, a professional attitude, and the ability to work effectively in a fast-paced environment.

  • Provide top-notch customer service to patients, ensuring a positive experience from start to finish.
  • Display a professional demeanor, greet patients promptly, and thank them for their visit.
  • Practice urgency at all times, respecting patients' time as well as the doctor's schedule.
  • Comply with all company policies and procedures, including HIPAA guidelines.
  • Verify patient information through thorough interviews and record-keeping.
  • Accurately record medical history, current medications, and the purpose of each visit.
  • Maintain accurate records in the patient's Electronic Medical Record (EMR).
  • Conduct thorough eye exams, observing pupils, muscles, visual acuity, and extraocular movements.
  • Perform a variety of diagnostic tests, including dilation, refraction, pressures, and visual fields.
  • Demonstrate a working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
  • Assist with general office duties and cleaning as assigned by the manager.
Additional Requirements
  • Reliable transportation to accommodate multiple work locations with minimal notice.
  • Ability to work weekends as needed.
  • Desire to gain industry knowledge and training.
  • Initiative to accomplish practice goals and adapt to changing situations.
  • Commitment to creating a positive work environment through teamwork and patient focus.
  • Willingness to work beyond 40 hours to meet business needs.
  • Excellent communication and interpersonal skills.
Physical Demands
  • Regularly required to use hands to handle, feel, or manipulate objects.
  • Frequently required to stand, walk, and sit.
  • Occasionally required to lift and/or move up to 25 pounds.
  • Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Education and/or Experience
  • High school diploma or equivalent, with one year of related experience and/or training.
  • Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) preferred.

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