Treatment Coordinator

4 weeks ago


West Palm Beach, Florida, United States Alternatives in Treatment LLC Full time
Job Overview

This role is responsible for overseeing the Continued Care Plan for each patient, assessing treatment needs, and developing, monitoring, and evaluating treatment plans to ensure a satisfactory client experience.

Key Responsibilities
  • Promote the organization's mission, values, and vision by providing excellent customer service and maintaining confidentiality and privacy protocols.
  • Understand and implement individual treatment plans, record and document relevant information, and communicate discharge plans and aftercare schedules to patients.
  • Create and develop continued care plans with patients to ensure the highest level of recovery opportunity upon discharge.
  • Document all interactions with patients and their discharge plans in the Electronic Medical Records system.
  • Assist with reviewing referral options and coordinating assessments with outside organizations.
  • Obtain and upload relevant ROI into the CRM system.
  • Provide a safe and supportive environment for clients and participate in crisis intervention situations.
  • Maintain professionalism and refrain from personal conversations or relations with clients.
  • Complete initial assessments, assist with legal issues, FMLA, Food Stamps, and coordinate external appointments and discharge planning.
  • Maintain established company policies and procedures, objectives, quality assurance program, and safety, environmental, and infection control standards.
Qualifications
  • High School Diploma or GED equivalent with a combination of education and work experience, required; Associates Degree or Bachelor's Degree, preferred.
  • Minimum of one (1) year experience in the behavioral healthcare industry.
  • Ability to work flexible schedules and shifts, required.
  • Relevant computer software and hardware applications proficiency, including Word, Excel, PowerPoint, Outlook, Electronic Medical Records, and Billing Systems.


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