Care Coordinator

4 weeks ago


West Palm Beach, Florida, United States Mandala Healing Center Full time
Job Summary

Mandala Healing Center is seeking a skilled Care Coordinator to join our team. As a key member of our care team, you will be responsible for ensuring the highest level of recovery opportunity for our patients upon discharge.

Key Responsibilities
  • Develop and implement individualized treatment plans to meet the unique needs of each patient.
  • Provide exceptional customer service, practicing confidentiality and privacy protocols in accordance with HIPAA requirements.
  • Collaborate with the Director of Case Management to ensure compliance with policies and procedures regarding discharge planning and case management service needs.
  • Offer continuous client care and support with discharge planning and referrals.
  • Document all interactions with patients and communication of their discharge plan and aftercare schedule in our Electronic Medical Records system.
Requirements
  • High School Diploma or GED equivalent with combination of education and work experience, required; Associates Degree or Bachelor's Degree, preferred.
  • Minimum of one (1) year experience in the behavioral healthcare industry.
  • Ability to work flexible schedules and shifts, required.
  • Relevant computer software and hardware applications proficiency, including Electronic Medical Records and Billing Systems.
Preferred Qualifications
  • Associates Degree or Bachelor's Degree in a related field.
  • Experience working in a fast-paced, high-energy environment.
  • Knowledge of substance abuse/chemical dependency treatment levels of care and crisis intervention techniques.

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