Department Team Leader
7 days ago
At Smart Foodservice Stores LLC, we are seeking a highly motivated and customer-focused Retail Department Lead to join our team. This role is crucial to the success of our organization, and as a key member of our retail department, you will play a vital part in delivering exceptional customer experiences.
About the Role
We are looking for an individual with excellent leadership skills, who can motivate and develop their team members to achieve high standards of customer service, sales, and store presentation. The successful candidate will have a strong understanding of customer needs and be able to make informed decisions to drive business growth.
Key Responsibilities:
- Inventory Management: Ensure proper inventory levels are maintained across all assigned areas, maximizing sales and minimizing waste.
- Customer Service: Deliver exceptional customer experiences through effective communication, empathy, and problem-solving skills.
- Team Development: Train, motivate, and develop team members to meet high standards of customer service, sales, and store presentation.
- Store Operations: Open and close stores, manage cash handling, and perform various administrative tasks as required.
- Safety and Compliance: Maintain a safe working environment, adhere to company policies and procedures, and ensure compliance with regulatory requirements.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: Three years' experience in a retail setting, restaurant, or customer service environment, preferably in a supervisory or lead role.
- Skills: Excellent leadership, communication, and interpersonal skills; ability to work in a fast-paced environment, think critically, and make sound decisions.
Benefits:
- Competitive Salary: Estimated base rate: $17.00 - $22.50 per hour.
- Benefits Package: Health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.
Work Environment:
The Retail Department Lead will work in a fast-paced retail environment, interacting with customers, team members, and external stakeholders. The role requires flexibility, adaptability, and a willingness to learn and grow.
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