Restaurant General Manager

1 week ago

Longmont Colorado, United States Raising Cane's Full time
Job Description

Job Title: Restaurant General Manager

Job Summary:

Raising Cane's is seeking a highly motivated and experienced Restaurant General Manager to lead our team in achieving exceptional customer service, sales growth, and operational excellence. As a Restaurant General Manager, you will be responsible for overseeing the daily operations of our restaurant, managing a team of crew members, and driving results through people development, sales, and profit growth.

Key Responsibilities:

  • Ensure overall financial success of the restaurant and responsible for forecasting and budgeting
  • Ensure overall restaurant compliance to company standards, policies, and laws
  • Hire and terminate management-level crew members, including status change and payroll process
  • Create crew member work and training schedules
  • Develop management-level crew members, including performance management
  • Act as manager on duty, open and close the restaurant, manage cash handling
  • Monitor profit and loss statements, develop and execute strategy in all areas of financial and operational performance
  • Enforce Raising Cane's policies and standards
  • Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed
  • Deploy crew members during a shift and provide exemplary customer service
  • Utilize reward and recognition program for crew members in the restaurant
  • Authorize employee functions requiring manager approval (e.g., discounts, time clock overrides, etc.)
  • Ensure cleanliness of the restaurant and ensure the facility is in good working order
  • Achieve and maintain training restaurant status
  • Achieve 'meets expectations' or better metrics in all crew member and operations performance metrics
  • Complete other duties as assigned

Requirements:

  • Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Able to recognize and analyze problems, set goals, create plans, and convert plans into action to solve problems
  • Proficient in a variety of technology systems, including Microsoft Office (Excel, Word, and Outlook), and ability to learn and adapt to new systems quickly
  • Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training
  • 3+ years of restaurant or retail management experience
  • New restaurant opening experience preferred
  • Must be 18 years of age or older
  • High school diploma or equivalent required, some college preferred
  • Possess a valid driver's license

About Raising Cane's:

Raising Cane's is a rapidly growing company that values individuality and strives to be one of the top ten restaurant companies in the United States. We offer a competitive pay, benefits, and opportunities for growth and development.

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