Task Force Manager
4 weeks ago
We are seeking a highly motivated and experienced Task Force Manager to join our team at Matalegion Holdings LLC. As a Task Force Manager, you will be responsible for overseeing and optimizing the operations of select service hotel properties. This role will involve stepping in to assist with property operations, managing the team, and ensuring a seamless guest experience during critical periods.
Key Responsibilities:
Hotel Operations Management:
Oversee day-to-day operations, ensuring efficiency and quality standards are maintained
Staff Leadership and Development:
Supervise, train, and mentor hotel staff, ensuring they meet performance expectations and maintain high customer service standards
Revenue and Budget Management:
Work closely with the property's finance team to ensure profitability, manage costs, and drive revenue through effective pricing and sales strategies
Guest Satisfaction:
Ensure the hotel maintains the highest level of guest satisfaction, address guest complaints, and implement solutions as needed
Project Management:
Lead and support new hotel openings, renovations, and rebrandings, ensuring smooth transitions and operational excellence
Process Improvement:
Identify opportunities for operational improvements, implement best practices, and ensure a seamless guest experience
Compliance and Safety:
Ensure compliance with brand standards, local regulations, and health and safety requirements
Reporting:
Provide regular updates to senior management regarding hotel performance, challenges, and opportunities
Qualifications:
Experience:
Minimum of 3 years in hotel management or a similar role, with a focus on select-service hotels
Leadership:
Proven track record in leading teams and driving operational excellence
Communication Skills:
Strong written and verbal communication skills, with the ability to interact with all levels of staff and management
Problem-Solving:
Strong analytical and problem-solving skills with the ability to think quickly and implement solutions under pressure
Flexibility:
Ability to travel frequently and work in various locations as needed
Organizational Skills:
Highly organized with the ability to manage multiple tasks and priorities simultaneously
Technology Savvy:
Familiarity with hotel property management systems (PMS), booking engines, and other relevant technology tools
Education:
A degree in Hospitality Management, Business Administration, or a related field is preferred
What We Offer:
Competitive salary and performance-based incentivesTravel and accommodation expenses covered for assignments away from home baseOpportunities for career advancement within a growing hospitality organizationA supportive, team-oriented work environment
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