Task Force Manager

4 weeks ago


Cambridge, Massachusetts, United States Matalegion Holdings LLC Full time
Job Summary:

We are seeking a highly motivated and experienced Task Force Manager to join our team at Matalegion Holdings LLC. As a Task Force Manager, you will be responsible for overseeing and optimizing the operations of select service hotel properties. This role will involve stepping in to assist with property operations, managing the team, and ensuring a seamless guest experience during critical periods.

Key Responsibilities:

Hotel Operations Management:
Oversee day-to-day operations, ensuring efficiency and quality standards are maintained

Staff Leadership and Development:
Supervise, train, and mentor hotel staff, ensuring they meet performance expectations and maintain high customer service standards

Revenue and Budget Management:
Work closely with the property's finance team to ensure profitability, manage costs, and drive revenue through effective pricing and sales strategies

Guest Satisfaction:
Ensure the hotel maintains the highest level of guest satisfaction, address guest complaints, and implement solutions as needed

Project Management:
Lead and support new hotel openings, renovations, and rebrandings, ensuring smooth transitions and operational excellence

Process Improvement:
Identify opportunities for operational improvements, implement best practices, and ensure a seamless guest experience

Compliance and Safety:
Ensure compliance with brand standards, local regulations, and health and safety requirements

Reporting:
Provide regular updates to senior management regarding hotel performance, challenges, and opportunities

Qualifications:

Experience:
Minimum of 3 years in hotel management or a similar role, with a focus on select-service hotels

Leadership:
Proven track record in leading teams and driving operational excellence

Communication Skills:
Strong written and verbal communication skills, with the ability to interact with all levels of staff and management

Problem-Solving:
Strong analytical and problem-solving skills with the ability to think quickly and implement solutions under pressure

Flexibility:
Ability to travel frequently and work in various locations as needed

Organizational Skills:
Highly organized with the ability to manage multiple tasks and priorities simultaneously

Technology Savvy:
Familiarity with hotel property management systems (PMS), booking engines, and other relevant technology tools

Education:
A degree in Hospitality Management, Business Administration, or a related field is preferred

What We Offer:
Competitive salary and performance-based incentivesTravel and accommodation expenses covered for assignments away from home baseOpportunities for career advancement within a growing hospitality organizationA supportive, team-oriented work environment
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