Operations Manager

4 weeks ago


Tallahassee, Florida, United States Gainwell Technologies Full time
Operations Supervisor Job Description

Gainwell Technologies is seeking an experienced Operations Supervisor to join our team. As an Operations Supervisor, you will play a vital role in achieving outstanding service delivery and contributing to the company's mission to deliver better health and human services outcomes.

Key Responsibilities:

  • Manage several operational areas or teams of company employees with well-defined, limited scope.
  • Direct daily work activities and priorities, people recruitment and development, cost management, and direction setting within the area of responsibility.
  • Effectively motivate performance and manage workflow in an operational and production environment with established quality and quantity standards.
  • Work with functional areas or departments to interpret and plan projects or workload forecasts.
  • Provide advice and counsel regarding various results.

Requirements:

  • 5 or more years of healthcare account operational experience (Provider Relations, Provider and Member Services, Provider Enrollment, Call Center, Publications).
  • Experience working with client vision, business objectives, and critical success factors.
  • Strong interpersonal, leadership, and presentation skills for interacting with and influencing team members, clients, thought leaders, and subject matter experts.
  • Good strategic management and planning skills.
  • Proven ability to select, develop, coach and mentor employees to be successful to meet client commitments.

What We Offer:

  • Remote work opportunities in Florida.
  • A competitive salary range of $44,400 - $63,400 per year.
  • A generous, flexible vacation policy.
  • A 401(k) employer match.
  • Comprehensive health benefits.
  • Educational assistance.

We believe that nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Join us at Gainwell Technologies and build your career with an industry leader that values collaboration, innovation, and inclusion.


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