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Automotive Parts Specialist
2 months ago
We are currently looking for an Automotive Parts Specialist to enhance our customer service experience. The successful candidate will excel in a dynamic and professional environment. This position offers a unique opportunity to be part of a vibrant workplace.
Benefits
- Comprehensive dental coverage
- Employee support programs
- Discounts for employees
- Health insurance options
- Life insurance plans
- Paid leave
- Opportunities for professional growth
- Vision care insurance
- Oversee the entire parts sales cycle
- Engage with colleagues and customers in a respectful and professional manner
- Effectively communicate updates regarding parts availability to customers
- Utilize the parts catalog to identify and discuss specific components
- Manage incoming phone inquiries, provide pricing information, and relay essential details to clients
- Verify body shop estimates to ensure the accuracy of ordered parts and pricing
- Deliver outstanding service to both internal and external stakeholders
- Retrieve and package orders from inventory while conducting regular stock checks
- Notify the parts manager of any low-stock items or urgently required materials
- Source parts that are out of stock externally and expedite orders when necessary
- Document all internal parts requests accurately on service repair orders
- Process payments from retail customers or secure credit approvals
- High School Diploma or equivalent with at least one year of experience in automotive parts sales (preferred)
- A desire to develop in a fast-paced work environment
- Strong interpersonal and time management skills
- Ability to read and interpret safety and maintenance manuals
- Proficient in performing calculations related to discounts, interest, commissions, proportions, percentages, and measurements
- Valid driver's license with a clean driving record
We are dedicated to promoting equal employment opportunities and oppose any form of discrimination or harassment based on race, color, religion, age, gender, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic as per applicable laws.