Customer Service Professional

6 days ago


Boca Raton, Florida, United States Teleperformance USA Full time
About the Role
Are you passionate about delivering exceptional customer experiences? We are seeking a Banking Customer Service Representative to join our team at Teleperformance USA. In this role, you will be responsible for providing top-notch support to customers via phone, email, and chat.

Key Responsibilities:
• Respond to customer inquiries and resolve issues in a timely and professional manner
• Escalate complex issues to senior representatives as needed
• Maintain accurate records of customer interactions
• Collaborate with colleagues to achieve team goals and objectives

Requirements:
• High school diploma or equivalent required
• Proven call center experience preferred
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:
• Competitive salary: $40,000 - $55,000 per year (based on location and experience)
• Comprehensive benefits package, including medical, dental, and vision coverage
• Paid time off and holidays
• Opportunities for career advancement and professional growth

Why Join Us?
At Teleperformance USA, we value our employees and strive to create a positive and inclusive work environment. We believe that when our employees are happy and healthy, they are more productive and successful. Join our team and become part of a dynamic and supportive community.

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