High-Energy Customer Service Representative for Electrical Repair Company
7 days ago
We are seeking a highly skilled and energetic customer service representative to join our team at SFL Professional Contracting. As a key member of our support staff, you will be responsible for handling a high volume of incoming calls, assisting owners and managers with day-to-day tasks, and providing exceptional customer service to our clients.
About the RoleThis is an excellent opportunity for someone who enjoys working in a fast-paced environment and is looking for a challenging role that offers opportunities for growth and development. As a customer service representative, you will be the face of our company and play a critical role in building strong relationships with our clients.
ResponsibilitiesThe successful candidate will be responsible for:
- Handling a large volume of incoming calls and responding to customer inquiries in a professional and timely manner
- Assisting owners and managers with day-to-day tasks, including processing permit paperwork and resolving customer service issues
- Providing exceptional customer service to our clients and ensuring that their needs are met
- Working collaboratively as part of a small team to achieve common goals and objectives
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and prioritize multiple tasks effectively
- Strong problem-solving skills and ability to think critically
- Ability to work independently and as part of a team
We offer a competitive salary and benefits package, including:
- Estimated salary: $45,000 - $60,000 per year, depending on experience
- Opportunities for growth and development within the company
- Flexible scheduling and work-life balance
- Ongoing training and support to help you succeed in your role
SFL Professional Contracting is a dynamic and growing company that offers a unique opportunity to join a supportive and collaborative team. We are committed to providing our employees with a positive and inclusive work environment that allows them to grow and develop both personally and professionally.
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