Customer Service Representative

4 weeks ago


Beckley, West Virginia, United States Wal-Mart Stores , Inc. Full time

Job Summary

As a Customer Service Representative at Walmart, you will play a vital role in ensuring our customers have a positive shopping experience. You will be the first and last point of contact for many customers, making a lasting impression on their visit. Your primary responsibility will be to provide exceptional customer service, answering questions, and resolving issues in a timely and professional manner.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Operate a cash register, handling customer transactions, and maintaining a clean and organized checkout area.
  • Assist customers with their shopping needs, answering questions, and providing product information.
  • Work collaboratively with other associates to achieve sales goals and provide a positive shopping experience.
  • Participate in visual merchandising, maintaining a visually appealing store environment.

Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, handling multiple tasks simultaneously.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer
  • Competitive hourly wage.
  • Performance-based incentives and bonuses.
  • Opportunities for career advancement and professional growth.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) retirement plan with company match.

Why Join Our Team?

At Walmart, we are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We offer a range of benefits and opportunities for growth and development, making us an attractive employer for those seeking a rewarding career.



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