Customer Service Representative

4 days ago


Beckley, West Virginia, United States Kroger Full time
Job Summary

We are seeking a highly skilled and dedicated Pharmacy Technician to join our team at Kroger. As a Pharmacy Technician, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our pharmacy department.

Key Responsibilities
  • Customer Service: Provide outstanding customer service to patients and customers, responding to their needs and concerns in a timely and professional manner.
  • Pharmacy Operations: Assist pharmacists with various tasks, including data entry, adjudication, and product dispensing, ensuring accuracy and efficiency in all processes.
  • Inventory Management: Maintain accurate inventory levels, ordering and stocking medications, devices, and supplies as needed.
  • Health and Safety: Comply with all health and safety regulations, including HIPAA, and report any unsafe conditions or incidents to management.
  • Team Collaboration: Work collaboratively with pharmacists, technicians, and other healthcare professionals to ensure seamless patient care and service.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: Previous experience as a pharmacy clerk or in a comparable role preferred.
  • Skills: Excellent communication and customer service skills, ability to handle confidential information, and proficiency in computerized inventory management systems.
Preferred Qualifications
  • EPRN Familiarity: Experience with EPRN systems a plus.


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