Customer Service Representative

4 weeks ago


Beckley, West Virginia, United States Food Lion Full time

Customer Service Representative Job Summary

As a Customer Service Representative at Food Lion, you will be responsible for providing fast, easy, flexible, and friendly service to customers through the achievement of Food Lion customer service standards. This includes being friendly, courteous, and cooperative with other store associates, as well as assisting management in maintaining standards according to the Front End Standard Practice Manual.

Key Responsibilities:

  • Provide excellent customer service to ensure customer satisfaction and loyalty.
  • Assist the department in maximizing sales through excellent customer service.
  • Scan customer orders and handle payment transactions accurately and efficiently.
  • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers.

Requirements:
  • Ability to work in a fast-paced environment and provide excellent customer service.
  • Strong communication and teamwork skills.
  • Ability to follow procedures and maintain accuracy in handling customer transactions.

What We Offer:
  • A competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • A fun and supportive work environment.


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