Lodging Housekeeping Staff

2 weeks ago


Spring, Texas, United States Palette Hotels Full time

Position:
Housekeeping Room Attendant - Palette Hotels

Job Overview:
The Housekeeping Room Attendant plays a crucial role in ensuring the pristine condition of guest accommodations.

Essential Skills and Qualifications:

  • Strong service orientation with a solid understanding of customer service principles.
  • Effective communication abilities to share information clearly.
  • Capability to comprehend and follow instructions related to cleaning products.
  • Proficient in the safe and efficient use of cleaning chemicals and equipment. Availability for weekend evenings and holidays is essential.

Key Responsibilities:

  • Receive room assignments from the Supervisor at the start of each shift.
  • Ensure your cleaning cart is fully stocked and prepared for use.
  • Understand the proper procedures for entering guest rooms.
  • Position your cart appropriately when entering a room to maintain efficiency.
  • Adhere to a systematic approach for cleaning both occupied and vacant rooms to ensure thoroughness.
  • Inspect rooms for any damages to furniture or equipment.
  • Immediately report any damages or missing items to your Supervisor.
  • Return any found items to Lost and Found, documenting the date, location found, and your name.
Before exiting a guest room, conduct a final inspection to ensure cleanliness.
  • Notify the housekeeping team that the room has been cleaned and indicate its occupancy status.
  • At the end of your shift, restock your cart and dispose of any trash and used linens to prepare for the next day.
  • Address guest inquiries and provide assistance as needed.
  • Offer directions and information to guests upon request.
  • Report any suspicious activities or safety concerns to the Safety/Security Department.
  • Provide guidance for guest and employee safety during emergencies.
  • Perform additional tasks as assigned by your Supervisor.

At Palette Hotels, we are committed to fostering rewarding hospitality careers for our team members. We offer competitive salaries, comprehensive health benefits, extensive training and development opportunities, and a supportive team-oriented environment where individuals truly make a difference.

Palette Hotels is an equal opportunity employer, adhering to policies that prohibit discrimination based on any protected classification under applicable laws. We maintain a drug-free workplace, where the use or influence of illegal substances or alcohol during work hours is strictly prohibited.

Compliance with company policies regarding the use of legally prescribed medications is also expected, particularly when it may affect job performance or safety.


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