Cardiovascular ICU Patient Support Specialist

2 weeks ago


Springfield, Missouri, United States Mercy Full time
Position:
Patient Support Specialist

Department:
Cardiovascular Intensive Care Unit

Shift:
Full Time/ TBD

About Us:
At Mercy, we are dedicated to fostering a healing environment through our compassionate care and outstanding service. We believe in nurturing careers that align with the unique talents of individuals, ensuring that your skills and passion are utilized effectively.

Program Overview:
Our Patient Support Specialist training initiative is recognized as an accredited apprenticeship program by the Department of Labor, offering a thorough, hands-on learning experience. This program is designed to equip you with essential skills and credentials in a supportive healthcare setting.

Role Summary:
Under the supervision of a Registered Nurse (RN) or Licensed Practical Nurse (LPN), you will assist in delivering personalized care to patients, aiming to help them achieve their optimal level of health. You will collaborate with team members, understanding the significance of collective objectives, and perform designated clinical and non-clinical tasks that are vital for patient care.

Qualifications:
Education:
High school diploma, G.E.D, or enrollment in a healthcare career program, along with current employment at Mercy.

Experience:
No prior experience is necessary. For those without previous experience, Mercy will provide a mandatory training program consisting of 175 hours, compliant with state health department regulations. This training will be integrated into the new hire orientation and must be completed within a specified timeframe to maintain the position.

Certifications:
Basic Life Support (BLS) certification is required within one month of hire, along with completion of Patient Support competencies within three months.

Physical Requirements:
The role necessitates the ability to regularly push, pull, and/or lift up to 50 pounds. It also requires prolonged periods of standing and walking, as well as the capacity to grip, reach, bend, kneel, twist, and squat to fulfill job responsibilities.

Preferred Certifications:
Certified Nursing Assistant (CNA) is preferred.

Benefits:
We offer a comprehensive benefits package that includes health, vision, and dental coverage from day one, paid time off, tuition reimbursement, and employer-matched retirement plans for eligible employees working 32 hours or more per pay period.

Join Our Mission:
At Mercy, we are committed to delivering exceptional care through collaboration and professionalism. If you share our values of compassion and advocacy, we welcome you to explore the opportunities available within our organization.

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