Account Manager

1 week ago


Niagara Falls, New York, United States Ryder System Full time
About Ryder System

Ryder System is a leading provider of logistics and transportation services, dedicated to delivering exceptional customer experiences.

Job Summary

We are seeking a highly skilled and motivated Account Manager to join our team. As an Account Manager, you will be responsible for managing customer relationships, developing and implementing strategies to drive business growth, and ensuring exceptional customer service.

Key Responsibilities
  • Proactively communicate with customers to understand their needs and preferences
  • Develop and implement strategies to drive business growth and improve customer satisfaction
  • Manage customer relationships and ensure exceptional customer service
  • Collaborate with internal teams to ensure seamless execution of customer requests
  • Monitor and analyze customer data to identify trends and areas for improvement
Requirements
  • Bachelor's degree in Finance, Business Administration, or related field
  • 3+ years of experience in customer service, account management, or related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in MS Office and transportation management software
What We Offer
  • Competitive salary and bonus structure
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Opportunities for professional growth and development

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