Administrative Coordinator
1 week ago
Job Summary
We are seeking a highly skilled and organized Administrative Coordinator to join our team at SERVPRO of Columbia, Montour & Sullivan Counties. As an Administrative Coordinator, you will be responsible for providing exceptional customer service, handling inbound and outbound telephone communication, and performing various administrative tasks.
Key Responsibilities
- Complete internal job file quality reviews
- Handle inbound and outbound telephone communication
- Prepare estimates and billing invoices
- Coordinate crew and job scheduling
- Perform basic accounting functions such as A/R
- Assist in employment recruiting activities
- Office administrative duties such as preparing email and written correspondence
- Perform detailed and accurate data entry
- Assist other departments, as needed
Requirements
- 2+ year(s) of administrative or office-related experience
- Experience with billing, quality assurance, and scheduling a plus
- Experience in service industry environment a plus
- Possess polite, confident, and excellent customer service skills, including listening and questioning skills
- Excellent organizational skills and strong attention to detail
- Capability to work in a fast-paced, team-oriented office environment
- Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
- Ability to learn new software, including Xactimate and proprietary software
- Minimum of HSD/GED
- Able to successfully complete a background check subject to applicable law
Work Environment
40 hours/week, flexible to work overtime when required
Ability to handle emergency phone calls after hours on rotating basis, one week per month
Office hours are Monday-Friday, 7:30am -4:30pm
Benefits
Competitive pay based on experience
SERVPRO of Columbia, Montour & Sullivan Counties is an EOE M/F/D/V employer
Each SERVPRO Franchise is Independently Owned and Operated
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