Per Diem Patient Services Representative, Orthopedics and Sports Medicine Specialist

2 weeks ago


West Hatfield, United States Mass General Brigham Full time
About Us

Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is a leading healthcare provider in western Massachusetts. Our organization is dedicated to advancing healthcare through a comprehensive network of providers and facilities serving the Pioneer Valley.

Our Team

Cooley Dickinson Medical Group Orthopedics & Sports Medicine is a team of experienced professionals who provide specialized, expert treatment and prevention of musculoskeletal problems. Our holistic approach to orthopedics involves coordination of personalized services within the practice and with other providers, ensuring a comprehensive range of care to people of all ages.

Role Overview

We are seeking a Per Diem Patient Services Representative to help cover vacations, call outs, and staffing shortages. This role will primarily be at our Greenfield location, with the possibility of covering at our two other sites in West Hatfield and Amherst. The PSR serves as the face of our medical group and plays a key role in managing the patient experience on the reception/administrative support side.

Qualifications
  • High school diploma or equivalent required
  • Familiarity with insurance payers preferred
  • Minimum of six (6) months reception or customer service experience required, preferably in a health care setting
  • Demonstrated knowledge of medical terminology preferred
  • Bilingual Spanish/English preferred
EEO Statement

Cooley Dickinson Health Care is an equal employment opportunity (EEO) employer, committed to providing a diverse and inclusive work environment. We welcome applications from qualified individuals with disabilities, veterans, people of color, and other underrepresented groups.



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