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Customer Care Advisor

2 months ago

Milwaukee, Wisconsin, United States Wisconsin Auto Title Loans Full time
Customer Care Advisor:

Are you at the beginning of your professional journey and wondering if your limited background can lead to a rewarding career with opportunities for growth? Let me pose a question: "Can you deliver outstanding customer support and foster enduring relationships with real individuals while enjoying the process?" If your answer is affirmative, we have a position for you.

The Customer Care Advisor role serves as the initial point of contact for our clients. Our Advisors acquire comprehensive knowledge of our operations and culture, utilizing that understanding to offer our clients the finest products and services tailored to their unique financial requirements. We are in search of motivated individuals capable of managing multiple accounts while treating each client as if they are our sole focus.

Reasons to join our team:
  • Launch your career with a leading organization where you will receive top-tier training.
  • Accelerate your path to success; we prioritize internal promotions. The only barrier is that "You are not here yet."
  • Collaborate with a team of experts dedicated to your success.
  • Attractive compensation with genuine advancement prospects
    • Majority company-funded Health, Dental, and Vision coverage
    • 401k Plan
    • Life and Disability Insurance
    • Two weeks of paid vacation, five paid holidays, and five PTO days
    • 40-hour work week - Monday through Saturday
    • Every Sunday off
Desired Attributes and Experience:
  • Minimum of one year in Customer Service, Sales, or Collections
  • Team-oriented mindset developed through collaborative activities
  • Some college education or military background
  • Enthusiasm for Customer Service
  • Drive for Success
  • Basic mathematical understanding and willingness to learn
  • Friendly and welcoming phone demeanor
  • Ability to engage with strangers in a friendly manner
Essential Education and Qualifications:
  • High School Diploma or equivalent
  • Able to work 40 hours per week, including Saturdays
  • Successful completion of pre-employment assessments
  • Reliable personal transportation and valid Driver's License
The statements above are intended to outline the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties, and skills required.