HIV Case Manager Coordinator

2 weeks ago

New York, New York, United States Amida Care Full time
Job Title: TGNB Case Manager Coordinator

Amida Care, a leading Medicaid HIV Special Needs Plan in NY, is seeking a highly motivated and experienced individual to join our team as a TGNB Case Manager Coordinator.

Job Summary:

This position is responsible for conducting case management assessments and HIV risk assessments for a targeted cohort of Amida Care's HIV-Negative, Transgender and Non-binary (TGNB) membership.

Key Responsibilities:
  • Conduct telephonic reassessments and HIV risk assessments every 180 days for assigned caseload.
  • Refer members to the appropriate case management agency after assessment completion, if requested by member.
  • Perform monthly generation and on-going review of case management site rosters, and identify members who are actively receiving case management.
  • Obtain comprehensive psychosocial case management assessments/progress notes for those active members assigned to a case management agency.
  • Document elements of the assessment, including the needs identified and members input.
  • Review and address Gaps in Care with members and providers as applicable.
  • Refer members deemed as unreachable to the Retention in Care Unit (RICU).
  • Refer members to external agencies as requested through Unite Us, and perform referral follow-up.
  • Educate members and providers regarding Plan benefits, policies, and support services available to members.
  • Provide direct individual interventions including elements of case management and advocacy, referral and follow-up meetings in-person or by telephone.
  • Assist in strengthening transgender programming and HIV prevention programming across all Amida Care departments.
Requirements:
  • Bachelor's degree in Social work or a Bachelor's degree plus at least one (1) year of relevant work experience in a human services field.
  • One (1) year of experience working with HIV Case Managers, Care Coordinators, and/or Primary Care Providers in a social service or medical setting.
  • Demonstrated knowledge of case management with focus on HIV prevention or LGBTQ care navigation.
  • Strong knowledge of Microsoft Office (Word, Excel, and PowerPoint).
  • Demonstrated judgment of safety and confidentiality issues.
  • Demonstrate understanding and sensitivity to multi-cultural values, beliefs, and attitudes of both internal and external contacts.
About Amida Care:

Amida Care is a Diversity, Equity and Inclusion employer committed to full inclusion and elimination of discrimination in all its forms.

We strive to develop, promote and sustain a culture that values equity and leverages diversity and inclusiveness in all that we do.

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