Medical Office Coordinator

1 week ago


Athens, Texas, United States Integrity Urgent Care Full time
Job Summary

Integrity Urgent Care is seeking a skilled Front Office Medical Receptionist to provide exceptional patient care and support our team. As a Front Office Medical Receptionist, you will be the first point of contact for our patients and play a vital role in ensuring a seamless patient experience.

Key Responsibilities
  • Patient Check-in and Registration: Greet and check in patients accurately and efficiently, collecting co-pays and obtaining registration information.
  • Confidentiality and Data Protection: Protect patients' rights by maintaining confidentiality of personal and financial information.
  • Patient Flow and Lobby Management: Coordinate patient flow and manage the patient lobby area to ensure a smooth and efficient experience.
  • Communication and Scheduling: Answer phone calls, schedule appointments, and respond to patient inquiries in a timely and professional manner.
  • Collaboration and Teamwork: Collaborate with healthcare providers to ensure seamless patient care and maintain a positive working relationship.
  • Front Desk Maintenance: Maintain a clean and organized front-desk environment, ensuring a welcoming and professional atmosphere.
Requirements
  • Education and Experience: High school diploma or equivalent required; 2+ years of experience in a customer-centric role preferred.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to multitask in a fast-paced environment.
  • Organizational and Technical Skills: Strong organizational skills and attention to detail, with proficiency in Microsoft Office applications and electronic medical record systems.
  • Certifications and Training: BLS certification preferred; familiarity with or ability to understand insurance summary data preferred.
Benefits

Integrity Urgent Care offers a great working environment in state-of-the-art urgent care facilities with the following perks:

  • Work-Life Balance: Flexible schedule to ensure a healthy work-life balance.
  • Competitive Compensation: Competitive pay based on years of experience, starting at $13.50/hour.
  • Generous PTO: Generous paid time off to recharge and relax.
  • Health, Dental, and Vision Benefits: Comprehensive health, dental, and vision benefits to support your well-being.
  • Retirement Package: Employer-matched retirement package to secure your future.
  • Short-Term and Long-Term Disability Options: Short-term and long-term disability options to provide peace of mind.
  • Life Insurance: Life insurance to protect your loved ones.


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