Barista - Customer Experience Specialist

2 weeks ago


ChampssurYonne, Bourgogne-Franche-Comté, United States Dunkin' Full time
Customer Service Representative Opportunity at Dunkin'

We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative at Dunkin'.

Job Summary:
  • Provide exceptional customer service and ensure a positive experience for every guest.
  • Work collaboratively with the team to maintain a clean and organized store environment.
  • Prepare and serve high-quality food and beverages to meet the needs of our customers.
Key Responsibilities:
  • Anticipate and understand guests' needs and exceed their expectations.
  • Set compelling targets and deliver on commitments.
  • Make good decisions based on analysis, experience, and judgment.
  • Communicate effectively with fellow team members and treat others fairly and with respect.
  • Adhere to Brand standards and systems to deliver quality food and beverage to each guest.
Benefits:
  • Competitive wages
  • Award-winning team-oriented environment
  • Lots of potential for growth within the company for those who work hard
About Dunkin':

Dunkin' is a world-leading baked goods and coffee chain, serving over 3 million customers per day. We are a locally owned and operated Dunkin' franchise, with a fast-paced and high-energy environment where you get to interact with loyal customers every day.

Requirements:
  • Great focus and ability to work well under pressure
  • Passion for delivering exceptional results
  • Problem-solving and decision-making skills
  • Ability to work well in a team environment
Shifts:
  • Opening Shift: 4am-11am
  • Mid Shift: 7am-2pm
  • Closing Shift: 11am-6pm


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