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Customer Support Associate

2 months ago

ChampssurYonne, Bourgogne-Franche-Comté, United States Echo Park Full time

Customer Service Representative

Company Overview

EchoPark Automotive stands out as a rapidly expanding name in the automotive sector. Our foundation is built on integrity and excellence, emphasizing the importance of treating our clients with respect, taking pride in our responsibilities, and fostering growth opportunities for our team members as we evolve.

Position Overview

We are currently seeking a Customer Service Representative, referred to as Document Specialists, to enhance the guest experience at our location. If you are a proactive and adaptable individual who thrives in a dynamic and enjoyable work environment, we want to hear from you. As a Document Specialist, your primary responsibility will be to ensure the precise and timely handling of financial documentation.

Key Responsibilities:

  • Assist in finalizing the purchase process for our clients.
  • Ensure all paperwork is accurately completed for efficient processing.
  • Review documentation for correct titles, lien details, taxes, and more.
  • Confirm insurance details, trade payoffs, and secure deposits.

Qualifications:

  • Proven customer service skills with a keen eye for detail.
  • Experience in a retail or customer-facing environment.
  • Commitment to transparency and ethical practices.
  • Ability to take initiative and ownership of tasks.
  • Willingness to embrace learning opportunities.
  • Celebrate achievements, no matter how small.

What We Provide:

  • Competitive hourly wage with potential monthly bonuses.
  • Comprehensive health, dental, and vision insurance.
  • 401k plan with a company match.
  • Paid time off for vacations.
  • Access to leadership and personal development initiatives.
  • Casual work attire.

Additional Information:

Your information will be kept confidential in accordance with EEO guidelines.