Customer Service Director
4 weeks ago
Job Locations
US-GA-AUGUSTA
Requisition ID
Line of Business:
All Ways Caring HomeCare
Pay Min
USD $17.10/Hr.
Pay Max
USD $17.10/Hr.
About Our Company
All Ways Caring HomeCare is a leading provider of home care services, dedicated to delivering high-quality, compassionate care to individuals in need of assistance.
Job Summary
We are seeking a skilled Care Manager to join our team. The successful candidate will be responsible for managing quality care, customer service, employee performance, and overall client satisfaction.
- Oversee quality care and overall client satisfaction
- Supervise and provide guidance to caregivers who provide direct care to clients
- Manage employee scheduling, identify problem situations, and implement proactive solutions
- Maintain strong and positive relationships with referral partners, payor sources, and clients
- Ensure proper documentation and record-keeping
- Conduct periodic home visits and safety checks
Requirements
To be successful in this role, you will need:
- Associate or bachelor's degree in business, nursing, social services, or a related field of study (per regulatory requirements)
- Accountable, reliable, and ability to work independently with good judgment
- Valid driver's license and auto insurance
- Effective verbal and written communication
- Excellent customer service skills
What We Offer
As a Care Manager with All Ways Caring HomeCare, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
- Competitive pay with daily pay options available
- Tuition reimbursement and campus partnerships
- Retention and referral bonuses
- Benefits, supplemental plans, EAP, and 401K participation
- Career growth and development opportunities
Salary Range
USD $17.10 / Hour
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