Customer Service Director

4 weeks ago


Augusta, Maine, United States All Ways Caring HomeCare Full time
Care Manager Opportunity

Job Locations

US-GA-AUGUSTA

Requisition ID

Line of Business:

All Ways Caring HomeCare

Pay Min

USD $17.10/Hr.

Pay Max

USD $17.10/Hr.

About Our Company

All Ways Caring HomeCare is a leading provider of home care services, dedicated to delivering high-quality, compassionate care to individuals in need of assistance.



Job Summary

We are seeking a skilled Care Manager to join our team. The successful candidate will be responsible for managing quality care, customer service, employee performance, and overall client satisfaction.

  • Oversee quality care and overall client satisfaction
  • Supervise and provide guidance to caregivers who provide direct care to clients
  • Manage employee scheduling, identify problem situations, and implement proactive solutions
  • Maintain strong and positive relationships with referral partners, payor sources, and clients
  • Ensure proper documentation and record-keeping
  • Conduct periodic home visits and safety checks


Requirements

To be successful in this role, you will need:

  • Associate or bachelor's degree in business, nursing, social services, or a related field of study (per regulatory requirements)
  • Accountable, reliable, and ability to work independently with good judgment
  • Valid driver's license and auto insurance
  • Effective verbal and written communication
  • Excellent customer service skills


What We Offer

As a Care Manager with All Ways Caring HomeCare, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Retention and referral bonuses
  • Benefits, supplemental plans, EAP, and 401K participation
  • Career growth and development opportunities


Salary Range

USD $17.10 / Hour

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