IT Business Partner Liaison

7 days ago


Inver Grove Heights, Minnesota, United States CHS Inc Full time
Job Title: IT Business Partner Liaison

About CHS Inc.

At CHS, we are creating connections to empower agriculture. We serve agriculture customers and consumers across the United States and around the world, with most of our 10,000 employees in the United States but today we have employees in 19 countries.


Compensation Package

We offer a salary range of $60,000 - $75,000 per year, depending on experience, education, training, specialized skills and certifications. Our benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance.


Key Responsibilities

This position involves providing advanced technical support to IT business partners, vendors and leadership, responding to incoming calls, voicemail, web-submissions, emails and/or chat, and troubleshooting and resolving technical problems. You will also be responsible for documenting customer requests in our call tracking system, routing problems as required and documenting clear and detailed resolution notes for all incidents/problems being closed.


Requirements
  • High School Diploma (or equivalent)
  • 2+ years of experience in Information Technology and/or IT Administration
  • Advanced customer service skills
  • Technical aptitude with strong PC literacy skills


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