Customer Support Specialist

1 week ago


Austin, Texas, United States Qonten Full time
Customer Support Representative Job Description

We are seeking a highly skilled and customer-focused Customer Support Representative to join our team at Qonten. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and training to customers
  • Document and manage customer interactions in our Salesforce CRM system
  • Maintain high levels of customer satisfaction by providing fast and accurate responses
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience

Requirements:

  • 1 year of customer service experience
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in Salesforce CRM system

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Apply Now:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.



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