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Hotel Night Auditor

2 months ago

Ewing Township NJ USA, United States High Hotels Full time
Hotel Night Auditor Job Description

High Hotels Ltd. is a leading operator of select-service and extended stay hotels across PA & NJ. We strive to maintain the highest standards in guest service and overall product quality.

Key Responsibilities:
  • Assist guests with arrival and departure, ensuring a smooth and efficient experience.
  • Take, modify, and cancel guest reservations, utilizing strong communication skills to resolve any issues.
  • Handle cash and credit transactions accurately and efficiently.
  • Post and run night audit reports, maintaining the hotel's financial integrity.
  • Maintain the hotel's safety and security standards, ensuring a secure environment for guests and staff.
  • Communicate hotel facilities and services to all guests, providing exceptional customer service.
  • Maintain daily logs, ensuring accurate records of hotel operations.
  • Deliver express check-out receipts and newspapers as needed, demonstrating attention to detail.
Requirements:
  • A high school diploma or general equivalent (GED) is preferred.
  • Customer service experience is preferred, with a focus on providing exceptional guest experiences.
  • Strong math and reading skills are essential, with the ability to accurately handle cash and credit transactions.
  • General knowledge of bookkeeping and auditing is preferred, with the ability to maintain accurate financial records.
  • Ability to work weekends and holidays is required, with a focus on providing excellent service to guests.
Benefits:
  • Excellent benefits, including medical, dental, and vision coverage, are available for full-time coworkers.
  • Vacation time is offered to regular full-time coworkers, with the ability to earn and carry over hours.
  • A 401(k) Retirement Plan with a company match is available, promoting long-term financial security.
  • Bonus programs are available for housekeeping and front desk coworkers, recognizing exceptional performance.
  • Worldwide travel discounts are available, providing opportunities for exploration and relaxation.
  • A fun working environment is fostered, with a focus on promoting a positive and productive work culture.

High Hotels is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We strive to create a welcoming and inclusive environment for all employees and guests.