Club Experience Representative
1 week ago
The Member Services Representative will play a vital role in delivering an exceptional member experience at Planet Fitness - The Core Group. As a key ambassador of our brand, this individual will provide top-notch customer service, ensure seamless front desk operations, and contribute to maintaining a clean and organized club environment.
Responsibilities and Expectations- Provide friendly and professional assistance to members, prospective members, and guests
- Efficiently manage front desk activities, including phone calls, member check-ins, and new sign-ups
- Maintain accurate records and update member information as needed
- Promote a positive and inclusive club atmosphere, fostering a sense of community among members
Requirements:
- High school diploma or equivalent required
- Must be at least 18 years old
- Punctuality and reliability are essential
Salary and Benefits: The estimated salary range for this position is $25,000 - $35,000 per year, depending on location and experience. Regular scheduled employees working at least 30 hours per week are eligible for comprehensive benefits, including medical options, dental, vision, flexible spending accounts, 401k with company contribution, paid vacation time, and additional ancillary benefits like pet insurance and Aflac.
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Club Experience Specialist
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Customer Service Representative
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Fitness Experience Coordinator
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Member Experience Specialist
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