Operations Site Supervisor

1 week ago


Atlanta, Georgia, United States CMI Management Full time
Job Description

Company Overview

CMI Management LLC, now part of the Dexterra Group, is based in Alexandria, VA. We specialize in delivering effective business, technology, and facilities management solutions aimed at assisting both government and commercial clients in minimizing operational expenses while maximizing performance and productivity. With over 30 years of experience in the federal contracting sector, CMI is committed to diversity and inclusion, proudly serving as an EOE/Minorities/Women/Veterans/Disability/LGBT employer. For more information about our organization, please visit our website.

Position Overview

We are seeking a dedicated Site Manager for our operations in Atlanta, GA. The Site Manager will lead a small team responsible for Mailroom processing and scanning services. This role involves overseeing staff engaged in Mail Center Services, Copy Center Support, and Help Desk/Switchboard Operations. The Site Manager will actively participate in daily operations and manage onsite contractor personnel to ensure seamless workflow and address any performance challenges promptly.

Background Check Requirements

Candidates must possess a clean criminal and financial record to pass the background check. Financial write-offs or charge-offs are not permitted. All educational and employment history, including supervisors from previous positions, must be verifiable.

Key Responsibilities

  • Supervise all CMI on-site personnel and coordinate service delivery and performance.
  • Monitor attendance to ensure compliance with work schedules and report at designated intervals.
  • Oversee mailroom operations, including the use of high-volume computerized copy and scanning equipment.
  • Possess knowledge and experience in managing Help Desk, Receptionist, and Switchboard functions.
  • Provide site-related reports to the CMI Contract Manager as necessary.
  • Perform various tasks as needed and assist in any area required.

Qualifications

  • High School Diploma required; Bachelor's degree preferred.
  • A minimum of 2 years' experience in managing and supervising teams in Mail and/or document scanning services.
  • Proficient in operating a personal computer (PC) with knowledge of standard office software, including Windows 10, Outlook, Word, Excel, and Access.
  • Ability to lift and transport parcels, furniture, and equipment weighing up to 70 pounds as needed.

Success Competencies

  • Team Collaboration
  • Focus on Results and Operational Excellence
  • Accountability for Self and Others
  • Strategic Business Thinking

All information will be kept confidential in accordance with EEO guidelines.



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