Restaurant Manager
1 day ago
We are seeking a highly skilled and experienced Restaurant Manager to join our team at Mirbeau Inn & Spa. As a Restaurant Manager, you will be responsible for ensuring the effective operation of all Food and Beverage outlets, with a focus on achieving the highest level of guest satisfaction and maximum profitability for the Resort.
Key Responsibilities- Oversee and direct the FOH service team to meet and exceed all guest needs.
- Supervise the daily operations of the Bistro, Aqua Terrace, Garden Bar, and In-Room Dining.
- Ensure prompt and efficient F&B service by servers, bartenders, dining assistants, and hosts.
- Ensure all human resource policies and practices are applied consistently while adhering to all federal, state, and local laws.
- Adjust staffing levels as business volume warrants.
- Maintain and review the reservations in the restaurant, including the flow of guests.
- Be knowledgeable of current packages including Spa and Room packages.
- Attend staff meetings, events, and other functions required by Management.
- Constantly monitor staff appearance, attitude, and degree of professionalism to ensure their strict adherence to the Mirbeau Inn & Spa standards of quality service.
- Promote good public relations and handle complaints and concerns of guests.
- Recognize and address potential intoxicated, disruptive, or undesirable guests.
- Properly handle and report all guest accidents and/or employees and respond properly to any hotel emergency or safety situation.
- Utilize the computer system in ringing up sales, printing checks, closing checks, and completing closing tasks.
- Organize and keep service areas clean; oversee side work checklists.
- Participate in inventory tasks and organize FOH areas as needed.
- Oversee and handle tip-outs, payroll, time punches, and other HR-related tasks for FOH staff.
- Assist in implementation of structured training programs and frequent meetings with all FOH staff.
At least 3 years prior experience as a Restaurant Manager of a high volume and fine dining property. Experience in all aspects of Food & Beverage industry. The ability to work evenings, weekends, and holidays is also required.
Benefits- 401K with a company match
- Medical, Dental, Vision and Life Insurance Plans
- Career advancement potential within company
- Paid time off for full time and part time employees, along with holiday pay
- Employee Assistance and Anniversary programs
- Discounted rates for services within Spa and Resorts
- Work performance incentives
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