Host/Hostess - Wine Bar and Bistro

5 days ago


Plymouth, Massachusetts, United States Mirbeau Inn & Spa Full time

Job Summary

Mirbeau Inn and Spa is seeking a skilled Host/Hostess to join our team at the Wine Bar and Bistro in our Plymouth location. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and providing top-notch service.

Responsibilities

  • Table Management: Ensure tables are clean and properly set up, and that guests receive prompt and courteous service.
  • Reservation Management: Take and schedule reservations by phone and in person, and ensure that guests are seated in a timely manner.
  • Guest Service: Greet guests, escort them to their tables, present menus, and make course recommendations upon request.
  • Service Supervision: Supervise service to assist servers when needed, and ensure that no section of the dining room is overlooked.
  • Guest Satisfaction: Complete the guest satisfaction cycle by thanking guests and inviting them to return with a fond farewell.
  • Decorations and Events: Care for the decoration of the dining room for special events, if needed.
  • Team Support: Perform any assignments as directed by the Restaurant Manager.

Requirements

This position requires a pleasant personality, neat appearance, and excellent people, verbal, and writing skills. Prior experience in the hospitality industry is preferred.

Benefits

  • 401K with a company match
  • Medical, Dental, Vision, and Life Insurance Plans
  • Career advancement potential within the company
  • Paid time off for full-time and part-time employees, along with holiday pay
  • Employee Assistance and Anniversary programs
  • Discounted rates for services within the Spa
  • Work performance incentives


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