Lead Host
17 hours ago
COTE Miami is seeking a dynamic and experienced Lead Host to join our team. As a Lead Host, you will be responsible for providing exceptional customer service, managing reservations, and ensuring a seamless dining experience for our guests.
Key Responsibilities:- Manage reservations and coordinate with the Maitre D' to ensure optimal seating patterns and service.
- Provide personalized attention to VIP customers, including making reservations, recording preferences, and performing final quality checks.
- Monitor and audit reservationist customer interactions, both email and phone.
- Develop relationships with concierges and other partner booking sites, and maintain a clean and orderly front desk.
- Warmly welcome customers, check-in their reservations, and escort them to their assigned tables.
- Ensure customers are rapidly and effectively cared for, and maintain a high level of professionalism and composure under pressure.
- Excellent organizational skills and attention to detail.
- Ability to perform job duties and responsibilities well, and maintain professionalism and composure under pressure.
- Knowledge of workplace safety procedures and local Department of Health standards.
- Food Handler's Certification or the ability to obtain within 6 months.
- Able to work a flexible schedule, including weekends, nights, and holidays.
- Structured, generous compensation for all positions.
- Comprehensive Medical, Dental, and Vision benefits.
- Flexible Spending Account/Health Savings Account.
- Commuter Benefits.
- Referral Bonus Program.
- Career Advancement Opportunities.
- Employee Recognition Awards.
- Paid Time Off.
COTE Miami is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.
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Lead Host
2 days ago
Miami, FL , USA, United States COTE Miami Full timeJob Title: Lead HostCOTE Miami is seeking a highly skilled and experienced Lead Host to join our team. As a Lead Host, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key Responsibilities:Welcoming guests and checking them in for their reservationsManaging the front desk and coat...
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Lead Host
2 days ago
Miami, FL , USA, United States COTE Miami Full timeJob Title: Lead HostCOTE Miami is seeking a dynamic and experienced Lead Host to join our team. As a Lead Host, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key Responsibilities:Welcoming guests and checking them in for their reservationsManaging the front desk and coat check...
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