Technical Assistance Specialist

6 days ago


Jefferson City, Missouri, United States Computer Service Professionals Inc Full time
About the Role

We are seeking a Software Support Specialist to provide expert technical assistance to our customers nationwide.

The ideal candidate will have a strong background in software support and be able to work effectively in a team environment.

$65,000 - $85,000 per year

Key Responsibilities
  1. Participate in our help desk as a primary customer contact
  2. Investigate and resolve software support issues for customers
  3. Collaborate with team members and 3rd party vendors for implementations and issue resolution
  4. Ensure customer data security and confidentiality
Requirements and Qualifications
  • Associate degree or equivalent combination of experience or training
  • Banking experience preferred but not required
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
What We Offer
  • Paid time off and holidays
  • Paid sick/personal leave
  • Comprehensive benefits package
  • Opportunities for professional growth and development


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