Insurance Verification Specialist

4 days ago


Maryville, Tennessee, United States Southeast Oral Surgery Full time
Job Title: Insurance Verification Coordinator

At Southeast Oral Surgery, we are seeking a highly organized and detail-oriented Insurance Verification Coordinator to join our team.

Job Summary

The Insurance Verification Coordinator is responsible for verifying patient insurance and investigating any missing information that prohibits verification. This role requires strong communication and problem-solving skills to ensure timely and accurate verification of patient insurance.

Key Responsibilities
  • Verify patient insurance and investigate any missing information that prohibits verification.
  • Maintain relationships with third-party insurance verification vendors.
  • Work with insurance providers, staff, and patients to resolve eligibility, payment, and approval issues.
  • Provide exceptional customer service to patients, staff, and insurance providers.
  • Communicate with patients to explain treatment costs and insurance coverage.
  • Update and maintain patient insurance information in our practice management system.
  • Meet deadlines and prioritize work to ensure timely verification of patient insurance.
Requirements
  • High School Diploma or equivalent required.
  • Associates degree or vocational school training preferred.
  • At least one year of relevant experience required.
Preferred Skills
  • Knowledge of medical and dental terminology.
  • Knowledge of medical and dental insurance benefits.
  • Knowledge of medical and dental coding.
  • Experience with dental practice management software.
  • Experience with Microsoft Excel.
Benefits

We offer a competitive salary, bonus potential, and annual merit reviews. Our benefits package includes medical, dental, and vision coverage, employee assistance program, 401(k) plan with company match, health savings account, basic and supplemental life insurance, spouse and child life insurance, paid vacation, and six annual paid holidays.



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