Assistant Property Manager

5 days ago


New York, New York, United States Project FIND Full time
Job Summary

The Assistant Property Manager plays a crucial role in supporting the Property Manager in the day-to-day operations of the residential housing department at Project FIND. This position is responsible for maintaining accurate and up-to-date tenant files, ensuring compliance with HPD requirements, and facilitating the unit turnover process for new leases and lease renewals.

Key Responsibilities
  • Assist in the management of Section 8, SCRIE, and income certification processes.
  • Collaborate with the Social Services and Facilities Departments to address tenant issues related to rental arrears, hoarding, and life/safety concerns.
  • Provide exceptional customer service to tenants, responding to emails and JotForm notifications in a timely and professional manner.
  • Participate in Tenant Meetings and bi-weekly social work meetings to discuss property-related matters.
  • Perform credit background checks on qualified prospective tenants and assist with the application process.
  • Assist with rent collection, financial reconciliations, and maintaining accurate records.
Requirements
  • Associate degree preferred; high school diploma/GED required.
  • At least two years' experience in residential property management, preferably in a not-for-profit setting.
  • Extensive knowledge of Yardi and third-party back-office service providers.
  • Proficiency in Microsoft Office products and strong verbal and written communication skills.
  • Strong time management skills, ability to prioritize, and customer service orientation.

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