Facility Operations Manager, Valet Services
1 day ago
SP+ is seeking a highly motivated and organized Assistant Facility Manager, Valet Operations to support the day-to-day management of our valet operation. The ideal candidate will have a strong focus on delivering exceptional guest experiences, building strong client relationships, and promoting a professional and courteous image.
Key Responsibilities:
- Participate in programs to improve client and guest satisfaction.
- Ensure guests receive timely and exceptional service by assisting with vehicle retrieval, parking, and driving.
- Create a staffing schedule based on anticipated daily vehicle volume.
- Maintain compliance with standard operating procedures and ensure the safety and security of vehicles and keys.
- Prepare and process daily paperwork according to audit compliance standards.
- Quickly identify vehicle make and models and have a general knowledge of vehicle operations.
- Ensure drive lanes and crosswalks are clean and free of debris.
- Report any accidents, safety hazards, or unusual occurrences to the Facility Manager.
- Review damage claims and assist with hiring, training, and coaching a high-performing valet team.
Requirements:
- High School Graduate with a minimum of six months of valet experience preferred.
- Valid state-issued driver's license with a current address and acceptable driving record.
- Excellent communication and interpersonal skills.
- Ability to adapt to changing work environments and priorities.
Benefits:
- Competitive wages and excellent benefit packages for eligible full-time employees.
- Opportunities for growth and development through SP+ University.
- A positive and supportive work environment.
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