Restaurant Operations Manager

2 days ago


Richmond, Virginia, United States Sonic Drive-In Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Sonic Drive-In. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of employees to achieve sales and customer satisfaction goals.

Key Responsibilities
  • Restaurant Operations: Assist the General Manager in managing restaurant operations, including inventory management, labor control, and customer service.
  • Team Leadership: Lead and develop a team of employees to achieve sales and customer satisfaction goals, providing coaching, training, and feedback to ensure excellent customer service.
  • Customer Service: Ensure that every guest has an enjoyable dining experience, responding promptly to customer complaints and resolving issues in a professional and courteous manner.
  • Inventory Management: Monitor and control inventory levels, ensuring that all products are stocked and rotated properly to minimize waste and maximize sales.
  • Labor Control: Manage labor schedules, ensuring that the right number of employees are on duty to meet customer demand, while minimizing labor costs.
  • Training and Development: Provide training and development opportunities to employees to enhance their skills and knowledge, ensuring that they are equipped to provide exceptional customer service.
Requirements
  • Experience: Minimum of six months of restaurant management experience or one year of entry-level retail management experience, with a proven track record of success in leading a team and achieving sales and customer satisfaction goals.
  • Skills: Effective communication and leadership skills, basic math and reading skills, and the ability to work in a fast-paced environment.
  • Education: High school diploma or equivalent required.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for advancement and professional growth. If you are a motivated and experienced Restaurant Operations Manager looking for a new challenge, we encourage you to apply today.



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