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Client Services Associate

2 months ago

Oklahoma City, Oklahoma, United States Closet Factory Oklahoma & Bentonville AR Full time
Job Overview

Position Title: Administrative Coordinator

Location: Closet Factory ~ Oklahoma City, Oklahoma

Employment Type: Full-Time (Monday to Friday, with occasional weekend responsibilities)

Role Summary: We are in search of a skilled and personable Administrative Coordinator to enhance our team and deliver outstanding support while fostering a welcoming office atmosphere.

Key Responsibilities:

Reception Responsibilities:

  • Welcome and assist clients, visitors, and guests with a courteous and professional approach.
  • Handle incoming communications, directing them to the relevant departments or personnel.
  • Manage sensitive and confidential information with the utmost discretion.
  • Ensure the reception area is tidy and organized, creating a positive environment for clients and visitors.

Executive Support:

  • Deliver high-level administrative assistance to executives, including calendar management, meeting scheduling, and travel arrangements.
  • Draft and refine correspondence, reports, and presentations as necessary.
  • Organize and facilitate meetings, including agenda preparation, minute-taking, and follow-up on action items.
  • Support special projects and conduct research to aid executive initiatives.

Office Administration:

  • Oversee the procurement and upkeep of office supplies and equipment, ensuring operational efficiency.
  • Manage both physical and digital filing systems, ensuring accurate and organized record-keeping.
  • Collaborate with external vendors and service providers to maintain seamless office operations.
  • Assist in planning company events, client meetings, and other activities as needed.

Client Engagement:

  • Establish and nurture positive relationships with clients, ensuring their needs are met with professionalism.
  • Address client inquiries and concerns promptly, consistently delivering exceptional customer service.

Qualifications:

  • Demonstrated experience as a receptionist or administrative assistant, ideally in a corporate setting.
  • Outstanding communication skills, both written and verbal, with a strong grasp of professional etiquette.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Familiarity with project management tools and CRM systems is highly advantageous.
  • Knowledge of office equipment and digital communication platforms.
  • Exceptional organizational skills with the ability to prioritize tasks effectively.
  • Strong attention to detail and commitment to confidentiality.
  • Positive, proactive demeanor with the ability to manage high-pressure situations with composure.
  • A high level of professionalism and discretion in handling confidential matters.
  • Bilingual abilities are a plus (but not mandatory).

Education and Experience:

  • High school diploma or equivalent; an associate's degree or higher is preferred.
  • 2-5 years of experience in a receptionist or administrative support role.
  • Experience with high-end clientele is a significant advantage.

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Potential for advancement within the company

Closet Factory is committed to being an equal opportunity employer. We celebrate diversity and strive to create an inclusive environment for all employees.