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Business Development Manager
2 months ago
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. This role involves providing exceptional service to our clients, processing policy changes, and staying informed about our insurance products.
About Our Agency:Farmers Insurance - Pembroke Agency offers a competitive salary, commission, paid time off, and a flexible schedule. Our agency provides career growth opportunities and hands-on training for our team members.
Key Responsibilities:- Generate new business leads through prospecting and networking
- Process policy change requests in a timely and efficient manner
- Handle customer inquiries and resolve claims in a professional and courteous manner
- Complete Evidence of Insurance requests and maintain accurate records
- Take customer payments and maintain a high level of customer satisfaction
- Maintain knowledge of our insurance products and stay up-to-date on industry developments
- Prospect for new business opportunities and build relationships with existing clients
- Provide exceptional service to our clients and ensure their needs are met
- Educate clients on the best insurance policies to meet their needs
- Must have a Property & Casualty license
- Positive attitude and strong communication skills
- Ability to multi-task and work in a fast-paced environment
- Professional phone etiquette and a willingness to learn